Archive

Craigslist, The More I Learn, The More I Like

There is a great article in Wired about Craigslist.

Here are a few of my favorite things about Craigslist

  1. They have a leader that loves customer support
  2. They play to their strengths and repeat what works
  3. They have an undying belief in who they are and what they do
  4. They are contrarian in that less features is more

The 30 employees and $100 million in revenue is pretty impressive.  I recently read that it took Oracle 10 years and Microsoft 8 years to get to $50 million in revenue.  I didn’t adjust for the TVM, but did Craigslist beat them to the mark?  Craigslist was founded in 1995, and became a for profit company in 1999.  This year Craigslist will be 14 years old and $100 Million in revenues.  Very nice.

Gmail Blackberry Plugin is Disappointing

I read the news about the new Blackberry Gmail plugin and was excited.  I followed the instructions.  Deleted my Gmail account from BIS.  Re-added it.  Installed the plugin.  It works as advertised.  Labels, archiving and one way sync to your Gmail.

It’s the one way sync that is so disappointing.   Everything else works well, but then it falls short.  Just short enough that I switched back to the Google Blackberry app.  If it doesn’t sync both ways, then the Blackberry mail just gets too messy with emails that you already read in your Gmail web app, but are marked as new on the Blackberry.

As soon as two way sync works, I’ll be using it.

Fiber for your Intestines

The Dr. told me I need to eat more fiber.  Must be getting old.  So I did a little research on high fiber foods.  I was surprised to learn how much fiber there is in raspberries in particular.  I through together a list of fiber facts using the new HubPages Quiz Capsule - very exciting!

List of High Fiber Foods - Fruits, Vegetables, and Cereals

It’s So Easy to Make a Website Another Market has been Crushed

Entrepreneurs created tools to make websites so easy and inexpensive to create that just about anyone can do it in a few minutes.  If you think about this from a simple business perspective, the cost is so low to create a site, and distribute it, that the site only needs to make a very small CPM from advertising to support it (cover the cost of running it).  And.  If you have a really large site, that the incremental cost of serving a page is even less, so you can still make a positive gross margin and charge an even lower CPM.

I’ve made this point before.  Technologist have done their job in the web publishing space.  We’ve taken a market (content management/site creation) and totally disrupted it by making it so easy and inexpensive through content managment tools and hosted services.  Now that we are paying less to create sites, we have to expect to make less from advertising to support them, because the competition has already done that.  UGC sites at scale are supporting themselves under a .50 cent CPM.  As a publisher, we have to compete at that price, or we will die over time.

There is still the cost of creating content and managing it.  As these costs get greatly reduced, I think we can expect sites to charge advertisers even less.  Our prediction is CPMs will continue to decrease as a function of supply increasing (time online), and as costs decrease across content management systems, creating content, and managing/programming of content.

In the end, it will be the most efficient publishers that survive.

Make Selling Advertising Easy

Offering the right product to the right customer and then delivering on the performance.   I had a call a few weeks ago that offered us advertising to reach our target market.  I quickly said we would do a trial buy.  Now all they have to do is deliver on the performance and we will buy advertising from them as long as it performs.

Either this salesmen did a great job prospecting.  Or he just got lucky.  But three things stood out for me.  First, he was offering me something to help me grow my business that was performance based (CPC).  Second, it required little work for me and third, the performance can easily be tracked by our reporting system (converted to a CPA).

When all of these things line up, we will do a test buy.

Fitting in Exercise

I have a personal goal to exercise three times per week this year.  So far, I’ve been a little behind schedule, but I’ve recommitted since getting through some digestive issues (gut pain).  I’ve been looking for an exercise plan to build strength, relax a bit, and help my guts.  I was introduced to Bikram Yoga.  Just four classes in now.  I’m nowhere near touching my toes, but my guts have never felt better.

I love the repetition of the class.  Each time you do the same exercises in the same order.  I love the heat.  It reminds me of finishing basketball practice soaked in sweat.  I also like that after I cool down, I feel relaxed.

I’m hoping I can keep fitting in the classes with my work schedule.  Next week, I’m on the road in NYC.  Maybe there is a studio I can drop in during the evening.

Bottoms Up vs Top Down Modeling

We’ve been modeling opportunities bottoms-up and top-down.  Bottoms up modeling involves taking real data, known trends, some assumptions and forecasting an opportunity.

Top down modeling involves taking an idea, looking at a market size, and making assumptions on what part of the market the idea can address.

I think top down modeling is good for a dream, when you’re just starting out, and to get people energized around a new direction.

Bottoms up is is good when more precision is needed, when the opportunity is a natural extension of an existing product, or when the assumptions can be vetted through real data.

Competing in the Web Publishing Space

In 1999, you used to hear, “It’s hard to compete with free.”  The sustainability of free gave way to ad supported for many content sites.  Near 2004 user generated content exploded.  Video.  Social Networking.  Blogging.  Photo sharing.  A host of issues made it difficult to monetize the content with ads.  Some advertisers didn’t trust the content.  Other publishers chased growth over money.

That left us in a strange spot at the end of 2008 and it’s getting stranger in 2009.

The ad market has crumbled - internal YieldBuild numbers have it down about 30%.  International growth seems to be picking up.  That’s the case with HubPages.com - growing faster internationally than domestically.  It’s also true for Youtube, and Facebook.  While it’s difficult to make money in the US from ads, it’s even more difficult to do it overseas.

If you’re in the web publishing ad supported space, I think you need to pay close attention to who you’re competing with if you want ad dollars or to be #1 in your category.

First, if you are competing against Twitter.  They don’t care about making money and don’t need to make a profit.  They’ll have more features and more growth than you if you do.  If you pursue a revenue model over growth and find a business model that works in the space, they’ll jump on it.  So, they focus on growth.  You work to make a profit.  And then they will capitalize on your business model innovation because the have the scale.

Second, if you are competing against blogs.  Bloggers will create high quality content at a fraction of the cost of professionals.  Bloggers work from home and have very little overhead.  Large organizations have much higher cost structures.  Scaling in journalism isn’t what it used to be now that distribution is free online.  Just to put some math around it.  I think a blogger can earn 1/2 of the CPMs of a big outfit and still have better profitability because of their lower cost structure.

Third, if you are growing faster internationally, this is going to cost more and earn less.  It’s going to be a lot worse if you have high delivery and storage costs like video.   The NYT did a good story on this.

The most efficient will survive.  My rule of thumb is that a company (with an office) should have less than one to two writers for every 1 million visitors their site has per month from the US.  Make your business work under this guideline and you’ll be fine.  Under this guideline, the New York Times online should have 12 - 24 fulltime writers.  I’m curious what AOL is doing with 1500 writers.

SEO Strategies for Bing

In search engine optimization for the natural results, people optimize for Google first, Yahoo second and rarely Microsoft (MSN, Live, and now Bing).  Now with 30% share - assuming that holds until it gets released, people will need to brush up on their Bing skills.  Bing SEO Tips - PDF.

I’ve always felt that the SEO community was super important to search.  Bing’s increased invisibility with SEOs should be another plus for Microsoft in this deal.

Behavioral Targeting

I’ve been surfing the web and watching tea ads follow me around.  I actually drink quite a bit of tea, but I don’t drink diet drinks, so the diet tea ads are no good.  But.  But if they had really good targeting, they might know that my car could die any moment, and although I check out used 911s with tiptronic transmissions, I’m much more interested in an Accord.  And.  I don’t have a watch, but there is an off beat chance that I might buy a dress watch from Costco if they had that Omega that I saw at the Mountain View Costco available.

Perhaps I’m leaving a trail online that indicates I may be in the market for an Accord and an Omega (besides this explicit post).  For behavioral targeting to work, three things have to happen.  Some user data has to signal intent (my searching and browsing).  That intent needs to be captured (cookies and pixels).  Then another event needs to trigger the delivery of an ad (Ad exchange recognizes me).  If all of these things line up, the chances of a relevant ad increases and it might just lead to a sale.

This leads me to two beliefs, the person with the best data can deliver the most relevant ads.  The person with the most ads has the best chance at being able to match an ad to the data.

With Yahoo’s deal today, did they increase their data asset and will they create access to more ads?  If they did, this may very well be a good deal for them.